Frequently Asked Questions
Welcome to Shakti ✦ Stars. We've answered some of the most common questions to help make your shopping experience easy and enjoyable.
Are your crystals natural?
Yes. Our jewellery is handcrafted using carefully selected natural gemstone beads. As every stone is unique, slight variations in colour, pattern, and texture are a natural characteristic of genuine gemstones.
Is every bracelet handmade?
Yes. Every bracelet is thoughtfully handcrafted with attention to detail before it is carefully inspected and packaged.
Is gift packaging included?
Absolutely. Every order comes beautifully packed in our signature cotton pouch, making it perfect for gifting or personal storage.
What size are the bracelets?
Most of our bracelets are made with a durable stretch cord designed to comfortably fit most wrist sizes. Please refer to the product description for specific measurements.
How long does shipping take?
Orders are processed within 1–3 business days.
Estimated delivery:
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India: 3–7 Business Days
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International: Delivery times vary depending on the destination.
How can I track my order?
Once your order has been shipped, you'll receive a tracking number via email or SMS (where available).
What is your return policy?
We accept returns within 7 days of delivery for eligible items that are unused and returned in their original condition. Please visit our Return & Refund Policy page for complete details.
Do you offer exchanges?
No. We do not offer exchanges. If you'd like a different product, you may place a new order after your return has been processed.
How should I care for my bracelet?
To keep your jewellery looking its best:
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Avoid water and moisture.
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Keep away from perfumes, lotions, and harsh chemicals.
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Store it in the provided cotton pouch when not in use.
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Handle with care to preserve its finish.
Will my bracelet look exactly like the photos?
Because natural gemstones are unique, each bracelet may have slight variations in colour, texture, and pattern. These natural differences make every piece one of a kind.
What payment methods do you accept?
We accept secure payments through major credit and debit cards, UPI, net banking, wallets, and other payment methods available at checkout.
Do you ship internationally?
Yes. International shipping is available to selected countries. Shipping charges and delivery times are calculated during checkout based on your location.
How can I contact Shakti ✦ Stars?
If you have any questions, we'd love to hear from you.
Email: devanshidesaii@yahoo.com
Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)
We aim to respond to all inquiries within 24–48 business hours.
Still Need Help?
If you couldn't find the answer you were looking for, please don't hesitate to contact us. Our team is always happy to assist you and ensure you have the best shopping experience with Shakti ✦ Stars. ✨